Shipping Rates & Policies


Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

Domestic Shipping

  • Our items typically will ship within approx. 7 - 14 working days (some exceptions apply**) of when order is entered. Orders are typically entered the following business day after order has been placed.
  • Most items will ship directly from us at King City Treasures. Some items are not stocked and will ship directly to you from our supplier, crafters or vendors.  If the item(s) are backordered or out of stock you will be notified and given the option to wait for the item, exchange item for one of equal or lessor value,  or receive a refund.
  • We try our best to keep our inventory as accurate as possible, but occasionally we may hear back from the supplier, crafter, or vendor after receiving your order that it is out of stock or on backorder. Again if this happens, we will contact you to see if you would like to wait for the item to come in. 

Flat Rate shipping of $7.99 on EVERY Domestic Order!!! Includes all shipments within the contiguous United States.

Shipping Policy 

  • Most items will ship via USPS, UPS, or FedEx ground.

Please note that while we do offer a flat rate Shipping of $7.99, the customer will be responsible for the shipping cost incurred for returned merchandise.

You will receive a Shipment Confirmation email once your order has shipped from the warehouse containing your tracking number(s).

 

International Shipping

Click on this logo to sign up for a MyUS account and receive your very own MyUS address to use at checkout. Register today and get FREE setup on a Basic or Premium membership. 

 

YOU CAN HAVE YOUR KING CITY TREASURES ORDERS SHIPPED TO YOUR INTERNATIONAL ADDRESS BY USING OUR PARTNER MYUS.COM

King City Treasures has partnered with MyUS.com to offer convenient International Shipping. MyUS.com membership offers deeply discounted international shipping rates to more than 225 countries. They will provide you with a US street address, receive packages on your behalf and then ship your order overseas. MyUS.com also helps prepare customs paperwork for your shipments.


HOW IT WORKS

  1. Choose your MyUS.com subscription, create your account and receive your own US address.
  2. Use your US address provided by MyUS.com when placing your order with us.
  3. Once we ship your order, MyUS.com will manage the mail forwarding process to you.

Please note that some items cannot be shipped to international addresses and are not eligible for MyUS.com services. These restrictions include such items as pressurized cans (e.g., aerosol cans) and hazardous materials (e.g., nail polish). Additional restrictions may apply to your destination; the MyUS.com website has a complete list of prohibited items for different countries.

The unauthorized reselling or distribution of King City Treasures products is prohibited. Orders placed with the intention of exchanging money for product are against King City Treasures company policy and we have alerts in our system setup to identify such orders.  King City Treasures reserves the right to cancel any order, without prior notification to the customer. Obtaining a MyUS.com membership does not bypass this company policy. If you would like clarification on whether your order is considered “reselling,” please contact our Customer Service Department.

For all Customer Service inquiries, order placement information and orders email us at  info@kingcitytreasures.com.

If you choose to use MyUS.com to forward your order outside of the continental United States, Alaska or Hawaii, then we consider their U.S. address to be the destination for your order. Once our order safely reaches MyUS.com warehouses in the USA, they take responsibility for loss or damage to your order when shipping it internationally. We recommend that you review their insurance options for international shipments before you place your order.

 

 


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